Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLID3050A Mapping and Delivery Guide
Coordinate furniture removal

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLID3050A - Coordinate furniture removal
Description This unit involves the skills and knowledge required to coordinate the removal of furniture and effects, including the correct parking of a removal vehicle, determining access arrangements, identifying potential hazards, developing, communicating and monitoring an appropriate removal plan prior to uplift, and completing all relevant records.Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work must be carried out in accordance with workplace procedures, relevant standards and certification requirements.Work is performed under some supervision, generally in a team environment. Defined accountability and responsibility for self and others in achieving the required outcomes is involved.This unit involves the application of standard furniture removal procedures by removal crew members when coordinating removals across a variety of removal contexts.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Park vehicle
  • Vehicle is parked with due consideration of critical factors
  • Need for use of visual safety equipment is determined and where applicable this equipment is positioned in accordance with workplace procedures, local authority requirements and state/territory requirements
  • Access to vehicle is planned to ensure minimisation of traffic wear on gardens and lawns, and avoidance of obstructions
  • Potential external hazards are identified and appropriate action is planned to minimise risk of injury and/or damage to items and equipment during removal activities
       
Element: Define job requirements
  • Customer needs and perception of job are clearly established through appropriate questioning and discussion based on removal consultant appraisal
  • In consultation with customer, consultant/client inventory is checked for accuracy and any discrepancies are made known to appropriate workplace personnel in accordance with workplace procedures
  • Initial inspection of total job is undertaken with customer and an appropriate loading sequence is ascertained
  • Potential internal hazards are identified and appropriate action is planned to minimise risk or injury and/or damage to items, equipment or structure
  • Special requirements are identified and negotiated with customer
  • Customer is appropriately advised of any pre-damaged or damage-risked items and appropriate documentation is completed
  • Dangerous or hazardous items that are unacceptable for removal are identified and customer is appropriately informed
  • Confirmation is made that items are appropriately prepared for travel, in accordance with workplace procedures
       
Element: Plan and monitor loading
  • Loading plan is confirmed in consultation with appropriate onsite removal team members
  • Confirmed loading plan is communicated to all onsite removal team members
  • Relevant information regarding loading plan is communicated to dispatch staff or other appropriate personnel in accordance with workplace procedures
  • Removal team performance is monitored to ensure requirements of loading plan are met
       
Element: Complete records
  • Required records are updated accurately, legibly and promptly according to company procedures
  • Records are checked to ensure they include all required information relevant to the job
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:

required knowledge and skills

relevant legislation, workplace procedures and industry standards

other relevant aspects of the range statement.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessments

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment

applicable documentation including workplace procedures, regulations, industry standards, codes of practice and operation manuals.

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation.

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Company work procedures

Customer service requirements including language, courtesy, behaviour and problem solving

Furniture removal procedures and codes of practice

Hazards that may be experienced on a removal job and related hazard control measures

Items unsuitable for removal and associated reasons

Records and signed agreements that are completed during an initial removal survey and related procedures

Relevant agreements and legislation applicable to furniture removal

Relevant state/territory road traffic authority license and traffic regulations

Relevant vehicle parking safety requirements

Relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection legislation and policies

Special requirements that may need to be addressed in a removal and related procedures to be adopted

Required skills:

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Communicate effectively with others when coordinating a removal

Complete required documentation

Identify hazardous or dangerous items unacceptable for removal

Implement contingency plans for unanticipated situations that may occur

Interpret and follow operational instructions and prioritise work

Modify activities depending on operational contingencies, risk situations and environments

Monitor work activities in terms of removal/loading plan

Operate electronic communication equipment to required protocol

Promptly report and/or rectify any identified problems that may arise in accordance with regulatory requirements and workplace procedures

Provide leadership and encouragement to team members

Read and interpret relevant instructions, procedures, information and signs

Select and use required personal protective equipment conforming to industry and WHS/OHS standards

Work collaboratively with others

Work systematically with required attention to detail without injury to self or others or damage to furniture or equipment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Removal sites may include:

commercial premises

domestic premises

industrial premises

Customers may be:

external

internal

Operations may be conducted:

by day or night

in a variety of weather conditions

Critical factors when parking a removal vehicle may include:

obstructions and hazards

parking and traffic restrictions

positioning of vehicle

required permissions (customer, body corporate)

suitability of driveway (e.g. to support vehicle weight)

Personal protective equipment may include:

gloves

high visibility vests

safety footwear

safety glasses

Hazards may include:

door and passageway widths and tight internal corners

driveway length and surface

lawn sprinklers on automatic timers

low hanging light fittings and other fixture obstructions

obstructions

parking restrictions

power and telephone lines, trees and landscaping

stairs and steps

uneven or unstable ground

unfriendly pets

Requirements for access may include:

additional gear and equipment

authorities and permits

communications equipment

hours of operation

personal protective equipment

removal duration

site restrictions and procedures

site security arrangements

Loading plan may include:

estimated time to complete loading

loading sequence of furniture and effects

positioning of load on vehicle

Consultative processes may involve:

customers

management and other office personnel

occupational health and safety specialists

other employees and supervisors

other professional and technical staff and trades people

union representatives

Special requirements may include:

dismantling items

temporary removal of doors and fittings on site

using of tradespersons such as electricians, carpenters, cabinet makers

Communications may include:

fixed and mobile phones, radio, fax, laptop computer/Internet

oral/aural communications

written communications, including completing and signing documents

Workplace procedures may include:

company procedures

enterprise procedures

established procedures

organisational procedures

Calculations may involve the basic use of a range of technology including:

calculator

computer

manual techniques

Documentation may include:

consultant appraisal report

customer instructions

emergency procedures

incident reports

job dockets

job safety analysis

job specifications and procedures

manufacturer specifications

quality assurance procedures

risk assessment procedures

site plan

standards and certification requirements

workplace operating procedures and policies

Applicable procedures and codes may include:

local council regulations and requirements

relevant state/territory:

environmental protection legislation and regulations

roads and traffic authority vehicle driver licence requirements

traffic Act and related regulations

WHS/OHS legislation and regulations

Visual safety equipment may include:

barriers

bollards

safety cones

safety tape

warning and advisory signs

Appropriate workplace personnel may include:

customer service supervisor/manager

operations supervisor/manager

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Vehicle is parked with due consideration of critical factors 
Need for use of visual safety equipment is determined and where applicable this equipment is positioned in accordance with workplace procedures, local authority requirements and state/territory requirements 
Access to vehicle is planned to ensure minimisation of traffic wear on gardens and lawns, and avoidance of obstructions 
Potential external hazards are identified and appropriate action is planned to minimise risk of injury and/or damage to items and equipment during removal activities 
Customer needs and perception of job are clearly established through appropriate questioning and discussion based on removal consultant appraisal 
In consultation with customer, consultant/client inventory is checked for accuracy and any discrepancies are made known to appropriate workplace personnel in accordance with workplace procedures 
Initial inspection of total job is undertaken with customer and an appropriate loading sequence is ascertained 
Potential internal hazards are identified and appropriate action is planned to minimise risk or injury and/or damage to items, equipment or structure 
Special requirements are identified and negotiated with customer 
Customer is appropriately advised of any pre-damaged or damage-risked items and appropriate documentation is completed 
Dangerous or hazardous items that are unacceptable for removal are identified and customer is appropriately informed 
Confirmation is made that items are appropriately prepared for travel, in accordance with workplace procedures 
Loading plan is confirmed in consultation with appropriate onsite removal team members 
Confirmed loading plan is communicated to all onsite removal team members 
Relevant information regarding loading plan is communicated to dispatch staff or other appropriate personnel in accordance with workplace procedures 
Removal team performance is monitored to ensure requirements of loading plan are met 
Required records are updated accurately, legibly and promptly according to company procedures 
Records are checked to ensure they include all required information relevant to the job 

Forms

Assessment Cover Sheet

TLID3050A - Coordinate furniture removal
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLID3050A - Coordinate furniture removal

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: